AU-Centerline-Sep182020-168-2_edited_edi

Cancel Membership

Don't Go

We will miss you.

Need to cancel your membership?  We can help with that. While we hate to see any of our wonderful members leave, we understand that sometimes circumstances change. Simply stop by the front desk to chat with one of our staff, or click the button below to set up a Membership Cancellation appointment.

You may request to cancel for any reason at any time unless otherwise noted - we have chosen to rise above the industry standard of payment contracts or exit periods, to emphasize exceptional customer service. So don't worry, at your appointment there will be no "gym"timidation - we just want to hear what you have to say and to help you get what you need as quickly and easily as possible :)

  • Once you meet with our staff, we'll set up your membership cancellation and no further payments will be collected.

  • Those participating in our trial memberships may cancel and receive a full refund within 5 business days of sign-up, provided they return any uniform or equipment they received.

  • Cancellations will not be processed per requests submitted via email, text, MyStudio message, or voicemail.

Before you go...

  • We ask that you honestly let us know how we can do better during your conversation with our staff.

  • If you decide to come back and renew your membership, you will be subject to the current membership prices and the enrollment fee.

  • We wish you all the best in your future fitness endeavors!